Facebook
Messenger
Twitter
LinkedIn
Email
PrintMayo Clinic
cares about you.
Our employees are the heart and soul of everything we do at Mayo Clinic. We want to make sure everyone understands that it’s ok to not be ok. And if you find yourself feeling that way, we’ve got resources ready to help.
Because we understand that mental health is just as important as physical health, your Mayo Medical Plan includes coverage for both outpatient visits and inpatient treatment for you and your dependents. Access to these services is an important part of maintaining your well-being, and your Mayo Medical Plan can help support you as you seek help.
Contact Us
- Find more information about your medical benefits by logging on to Medica.com/SignIn.
- Call 1-866-839-4015
- TTY Users: National Relay Center: 711 then ask them to dial Medica at 1-866-839-4015
- M–F: 7 a.m. to 8 p.m. CT (excluding Thursdays 8 a.m. to 9 a.m. CT and holidays)
- Saturday: 9 a.m. to 3 p.m. CT
For more information about covered services and cost-sharing, review the benefits booklet for your Mayo Medical Plan option:
To find an in-network mental health provider, use the following tip sheets based on your state of residency.
Mayo Clinic offers a comprehensive Employee Assistance Program (EAP), including internal and external options of support and resources. Explore both below to be connected with mental health resources for you and your family.
Mayo Clinic Employee Assistance Program (EAP)
About
The internal EAP offers no cost, confidential counseling to employees and their families. Counselors provide short-term counsel for a variety of life issues. The EAP also provides referrals to community resources and serves as a resource to leadership. Our Supervisor Toolkit provides information on leadership services.
Contact Us
Call 507-266-3330
Currently available in Rochester and Arizona
Coming soon to Florida
- Emotional/mental health concerns
- Family dynamics issues
- Relationship Issues
- Alcohol, substance use, or other addiction issues
- Work issues
Headspace Employee Assistance Program (EAP)
About
We could all use some support sometimes. We might face work stress, relationship challenges, or the feeling that something's just off. Now, you have help anytime you need it. Mayo Clinic provides confidential mental healthcare and resources for work and life to you and your dependents through Headspace at no cost. This employer-paid benefit provides you and your family members access to confidential assessment and referral services regarding personal concerns such as:
- Family relationships
- Financial or legal issues
- Alcohol or drug dependency
- Workplace and vocational issues
- Mental and emotional difficulties
Contact Us
- Employees and family members needing access to immediate emotional crisis support, an in-person provider, local work-life services, care for children ages 6+, or manager consults should call 855-271-7344. Licensed counselors are available 24/7 to assist members.
Cost to You
- 8 free therapy sessions per issue, per year, renewing annually on November 1st.
- Unlimited and free text-based mental health coaching
- Free access to hundreds of skill-building tools, including meditation and mindfulness exercises, guided courses, and programs to help you stress less, focus more, and get a better night’s rest.
Mayo Clinic Internal Team
Employees have the option of meeting with an in-house Mayo EAP mental health counselor. There is no cost, and it is a confidential meeting and EAP is not part of the medical or human resource record. The counselor will assess the issue or primary concern and, if appropriate, will offer up to eight sessions to address a wide array of life concerns. This service is part of the Mayo Rochester EAP started by the Rochester in-house EAP over 30 years ago.
Or call (507) 266-3330. Office hours are 8am-5pm CT. The office is located on the Phoenix campus in the Primary Care Building.
Please complete this form before your initial appointment: EAP Appointment Intake Form
Common reasons to utilize an EAP counselor include:
- Relationship issues
- Family dynamics
- Emotional health
- Substance abuse
- Job stress/work issues
- Work/life balance
Confidentiality
Staff - Dennis Apker
AZ & National Resources
Equity, Inclusion & Diversity
Supervisor Toolkit
FAQs
EAP Newsletter Archive (only available on intranet)
Headspace Employee Assistance Program (EAP)
About
We could all use some support sometimes. We might face work stress, relationship challenges, or the feeling that something's just off. Now, you have help anytime you need it. Mayo Clinic provides confidential mental healthcare and resources for work and life to you and your dependents through Headspace at no cost. This employer-paid benefit provides you and your family members access to confidential assessment and referral services regarding personal concerns such as:
- Family relationships
- Financial or legal issues
- Alcohol or drug dependency
- Workplace and vocational issues
- Mental and emotional difficulties
Contact Us
- Employees and family members needing access to immediate emotional crisis support, an in-person provider, local work-life services, care for children ages 6+, or manager consults should call 855-271-7344. Licensed counselors are available 24/7 to assist members.
Cost to You
- 8 free therapy sessions per issue, per year, renewing annually on November 1st.
- Unlimited and free text-based mental health coaching
- Free access to hundreds of skill-building tools, including meditation and mindfulness exercises, guided courses, and programs to help you stress less, focus more, and get a better night’s rest.
Headspace Employee Assistance Program (EAP)
About
We could all use some support sometimes. We might face work stress, relationship challenges, or the feeling that something's just off. Now, you have help anytime you need it. Mayo Clinic provides confidential mental healthcare and resources for work and life to you and your dependents through Headspace at no cost. This employer-paid benefit provides you and your family members access to confidential assessment and referral services regarding personal concerns such as:
- Family relationships
- Financial or legal issues
- Alcohol or drug dependency
- Workplace and vocational issues
- Mental and emotional difficulties
Contact Us
- Employees and family members needing access to immediate emotional crisis support, an in-person provider, local work-life services, care for children ages 6+, or manager consults should call 855-271-7344. Licensed counselors are available 24/7 to assist members.
Cost to You
- 8 free therapy sessions per issue, per year, renewing annually on November 1st.
- Unlimited and free text-based mental health coaching
- Free access to hundreds of skill-building tools, including meditation and mindfulness exercises, guided courses, and programs to help you stress less, focus more, and get a better night’s rest.