Lend an EAR learning modules

Learn how
to be there.

Developed by Mayo Clinic experts, the Lend an EAR Framework provides three steps to Empathize, Assess, and Refer colleagues through difficult situations. This on-demand training will give you critical skills to refer colleagues to the various resources Mayo Clinic has to offer for employees in need.

Check out the All Staff and Supervisor modules.

All Staff

Lend an EAR All Staff Training


Sometimes it's hard to know what to do if someone on your team is struggling. And sometimes it can even be hard to identify. This series of training videos will help you, as a supervisor, know what to look for, how to approach the situation, and what resources are available to you and your team.

Lend an EAR Supervisor Training

Lend an EAR Supervisor Training - Finding your sweet spot with empathy and without overstepping

For additional information, go to HR Connect and search mental health and well-being resources to find policies and additional supportive information.

Lend an EAR Supervisor Training - Mental Health Awareness