This website is a dedicated resource for Mayo Clinic Employees and Learners, to provide a consolidated site of the available Mental Health and Emotional Well-Being programs and resources. Patient and visitor information can be found here.
You’re needing help today, and that’s ok. Life has thrown a lot of challenging situations at us all lately, and there comes a point when it all can be too much. It’s ok to not be ok. The most important thing is to get help when you need help. There are resources out there ready and willing to take your hand and help you through this.
WHAT TO DO NOW: Needing help happens when you are feeling overwhelmed, hopeless, or when life no longer seems worth living. Remind yourself that professional help is available, things can get better, and then seek out that help.
Seek out professional help
Find supportive resources at your site
For immediate support, text HOME to 741741 for the Crisis Text Line, or call 1-800-273-8255 to talk to someone at the National Suicide Prevention Lifeline. Both resources are available 24/7.
The Stronger Together Frontline Nursing Support Group (for RN/LPN staff at Mayo Clinic)
This program will provide a format for Nursing to meet and share impact of current healthcare climate, share stories, review, and learn coping skills and ways to support each other.
Interval: Offered twice per month, with one topic monthly. 1st & 3rd Wednesdays.
Attend one or both sessions. Accessible from home or work.
How: Zoom from home or work with colleagues across the enterprise. You can find the link in My Nursing by searching “stronger together”.
Recovery and Claims Services
About Recovery and Claims Services (RCS) is a division withing the Legal Department. This division coordinates job protected leave of absence and paid time benefits for employees while medically restricted from work or seeking medical care.
For those experiencing an acute mental health crisis, a number of services for immediate support and stabilization are available:
Walk-in mental health facility located at 2121 campus Drive SE in Rochester, MN
Short-term, 16-bed residential units that are separate for both children (ages 10-18 years) and adults; nursing, counseling, and care coordination are offered as part of residential programming
Crisis response hotline: 1-844-274-7472
Coordination with mobile crisis response teams
Staff who are expert trained in crisis management, trauma-informed treatments, and mental health care
These resources are available to all, regardless of financial status or insurance coverage. A contingent of our departmental colleagues across various divisions recently toured the facility. We are excited for this much needed mental health service and eagerly look forward to our partnership over time. For additional information on the SERCC, including its location, contact information, services, and mission, please visit the Southeast Regional Crisis Center website.
Services are available to residents of southeastern Minnesota thanks to an unprecedented collaboration between government, healthcare, and nonprofit organizations. Minnesota counties served include:
Dodge County
Fillmore County
Goodhue County
Houston County
Mower County
Olmsted County
Steele County
Wabasha County
Waseca County
Winona County
Employee / Occupational Health (OHS)
About Employee Occupational Health Services (OHS) strives to optimize the health and well-being of Mayo Clinic employees to support a productive workforce that provides the highest quality of care of our patients.
Employee Occupational Health (OHS) works collaboratively with the Employee Assistance Program (EAP), local Human Resources (HR) and Infection Prevention and Control (IPAC) teams as well as Recovery and Claims Services (RCS) and Safety to ensure that Mayo Clinic employees are able to do their work safely and productively. OHS is also responsible for facilitating compliance with Occupational Safety and Health Administration (OSHA) regulations and other requirements mandated by state and federal law.
Albert Lea Location: Hospital 1st Floor adjacent to Emergency Department Hours: Monday-Thursday and every other Friday 7:30 am - 4:00 pm Phone: 507-668-2134 Austin Location: Clinic Floor 2A Hours: Monday-Thursday and every other Friday 8:00 am - 4:30 pm Phone: 507-434-1443 Owatonna Location: Covered by Austin and Albert Lea staff Phone: 507-668-2134 River Corridor (Cannon Falls, Lake City, Red Wing) Location: Main floor across from Emergency Department Hours: Monday - Friday 7:00 am - 4:00 pm Phone: 651-267-5633
Southwest Minnesota Employee Health Services Web Site
Mankato Phone: 507-594-2931 New Prague Phone: 507-594-2931 Waseca Phone: 507-594-2931 St. James Phone: 507-238-8521 Fairmont Phone: 507-238-8521
La Crosse Location: Occupational Health Building - Belle Square: 232 3rd Street North, Suite 100 Hours: Monday - Friday 7:00 am - 4:30 pm Phone: 608-392-9769 Sparta Hours: By Appointment Only Phone: 608-366-5292 Other SWWI Locations Hours: By Appointment Only Phone: 608-392-9095
Employee / Occupational Health (OHS)
About Employee Occupational Health Services (OHS) strives to optimize the health and well-being of Mayo Clinic employees to support a productive workforce that provides the highest quality of care of our patients.
Employee Occupational Health (OHS) works collaboratively with the Employee Assistance Program (EAP), local Human Resources (HR) and Infection Prevention and Control (IPAC) teams as well as Recovery and Claims Services (RCS) and Safety to ensure that Mayo Clinic employees are able to do their work safely and productively. OHS is also responsible for facilitating compliance with Occupational Safety and Health Administration (OSHA) regulations and other requirements mandated by state and federal law.
ARZ Occupational Health COVID Line Hours: Monday-Friday 7:00 am - 7 pm Phone: 480-342-2300 Clinic Location: Concourse A - Rm C24E Hours: Monday-Friday 8:00 am - 4:30 pm Phone: 480-301-9968 Hospital Location: Room 1-417 Hours: Monday-Friday 7:30 am - 4:00 pm Phone: 480-342-2304
Employee / Occupational Health (OHS)
About Employee Occupational Health Services (OHS) strives to optimize the health and well-being of Mayo Clinic employees to support a productive workforce that provides the highest quality of care of our patients.
Employee Occupational Health (OHS) works collaboratively with the Employee Assistance Program (EAP), local Human Resources (HR) and Infection Prevention and Control (IPAC) teams as well as Recovery and Claims Services (RCS) and Safety to ensure that Mayo Clinic employees are able to do their work safely and productively. Rochester OHS provides case management for employees struggling with significant mental health or substance abuse issues that impact their work. OHS receives work status reports from the treating provider to ensure appropriate work restrictions are in place. OHS is also responsible for facilitating compliance with Occupational Safety and Health Administration (OSHA) regulations and other requirements mandated by state and federal law.
Contact Us
Rochester Campus Occupational Health Services Web Site (Intranet)
About Employee Occupational Health Services (OHS) strives to optimize the health and well-being of Mayo Clinic employees to support a productive workforce that provides the highest quality of care of our patients.
Employee Occupational Health (OHS) works collaboratively with the Employee Assistance Program (EAP), local Human Resources (HR) and Infection Prevention and Control (IPAC) teams as well as Recovery and Claims Services (RCS) and Safety to ensure that Mayo Clinic employees are able to do their work safely and productively. OHS is also responsible for facilitating compliance with Occupational Safety and Health Administration (OSHA) regulations and other requirements mandated by state and federal law.
FLA Employee Health COVID-19 Line Hours: Monday - Friday 6:00 am - 11:00 pm Saturday and Sunday 6 am - 6 pm Phone:904-956-1953 Clinic Location:130-N Vincent A. Stabile Building Hours: Monday - Friday 7:00 am - 3:30 pm Phone:904-953-2431
Integrated Behavioral Health (IBH) within Primary Care
About Integrated Behavioral Health (IBH) is a division of the Department of Psychiatry and Psychology with staff located in primary care clinics across the enterprise. IBH offers time-limited, evidence-based psychotherapy (individual and group), medication consultation and management, depression care coordination, and social service resources to employees and their dependents who receive their primary care, family medicine, and pediatric services at Mayo Clinic. The model of IBH improves access to services and enhances outcomes through collaboration with primary care teams.
Contact Us Use your patient portal to contact your primary care, family medicine, pediatrics, or internal medicine team to discuss your current needs and find out what Integrated Behavioral Health Resources are available.
WellConnect (SAP) – Student Support and Well-Being
Let’s be real: life can be tough. When your responsibilities start to feel overwhelming and it’s hard to make it through the day with a smile on your face, it’s important to reach out for help. You can lean on your free and confidential WellConnect well-being program for support.
A free benefit from your school, WellConnect can help you or anyone in your household with services like:
Counseling – in-person, on the phone, text messaging, and video
Referrals for – local resources, daily living, utilities, and childcare
Consultations on – finances, legal needs, life, and health and wellness
Online resources – articles and assessments, webinars, and financial calculators
Life happens, regardless of the day or time. That’s why WellConnect is available 24/7 and even on holidays.
Contact Us
Call the WellConnect Support Line for Students at (866) 640-4777
Lifebridge: Physician Wellness Program (Consultants ONLY)
The LifeBridge: Physician Wellness Program is designed to address the seriousness of physician burnout in our community. Practicing medicine can be highly stressful and doctors face day-to-day challenges with emotional stress and work burnout.
LifeBridge was designed in conjunction with the Florida Board of Medicine specifically to be a pre-clinical program that does not create a medical record.
On-Campus 24/7 365 at Rochester Methodist Hospital, Eisenberg Building, second floor, room 2-130, and at Saint Marys Hospital, Joseph Building, main floor, room M-61.
Call (507)266-7275 Monday-Friday between 8 a.m. and 5 p.m.
The Office of Staff Services helps Consulting Staff address issues of concern in their professional and personal lives.
Contact Us OSS Email: STAFFPS@mayo.edu Rochester/MCHS - (507) 266-0490 Mayo Building, Lobby Level 126W Arizona - (480) 342-0064 Support Services Building 1-459 (Phoenix Campus) Florida - (904) 953-6254 Vincent A. Stabile Building 352N Executive Services - (507) 284-4944 Email: OSSExecutiveServices@mayo.edu
VITAL WorkLife - Employee Assistance Program
VITAL WorkLife is available to Residents/Fellows and Employees at AZ, FL, and MCHS Sites
About
Sometimes you may face personal problems that are difficult to handle alone. When concerns become overwhelming and affect personal happiness, family relations, performance at work, and even health, Mayo Clinic's Employee Assistance Program (EAP) can help. This employer-paid benefit provides you and your family members access to confidential assessment and referral services regarding personal concerns such as:
Family relationships
Financial or legal issues
Alcohol or drug dependency
Workplace and vocational Issues
Mental and emotional difficulties
Services are available 24 hours a day/7 days a week/365 days a year. All staff members are eligible, regardless of benefits-eligibility. Eligible family members include spouses and dependent children. Note: RST Employees living outside of MN can also utilize VITAL WorkLife)
Contact Us
Call to schedule a VITAL WorkLife session at (800) 383-1908
Note: MCHS – Decorah Physicians can access services via RST EAP
Sometimes you may face personal problems that are difficult to handle alone. When concerns become overwhelming and affect personal happiness, family relations, performance at work, and even health, Mayo Clinic's Employee Assistance Program (EAP) can help. This employer-paid benefit provides you and your qualified family members access to confidential assessment and referral services regarding personal concerns such as:
Family relationships
Financial or legal issues
Alcohol or drug dependency
Workplace and vocational Issues
Mental and emotional difficulties
Services are available 24 hours a day/7 days a week/365 days a year. All staff members are eligible, regardless of benefits-eligibility. Eligible family members include spouses and dependent children. Note: RST Employees living outside of MN can also utilize VITAL WorkLife.
Contact Us
Call to schedule a Rochester EAP appointment at (507) 266-3330
Healing the Emotional Lives of Peers (HELP) Program
Mayo Clinic's Healing the Emotional Lives of Peers (HELP) Program is a peer support program available to health care professionals who experience emotional and/or physiological impacts after stressful, traumatic work events.
The goal of the HELP Program is to assist colleagues who have been involved in such events return to a pre-event level of performance.
About Employee Occupational Health Services (OHS) strives to optimize the health and well-being of Mayo Clinic employees to support a productive workforce that provides the highest quality of care of our patients.
Employee Occupational Health (OHS) works collaboratively with the Employee Assistance Program (EAP), local Human Resources (HR) and Infection Prevention and Control (IPAC) teams as well as Recovery and Claims Services (RCS) and Safety to ensure that Mayo Clinic employees are able to do their work safely and productively. Rochester OHS provides case management for employees struggling with significant mental health or substance abuse issues that impact their work. OHS will facilitate communication with the treating provider as needed to ensure appropriate work restrictions are in place. OHS is also responsible for facilitating compliance with Occupational Safety and Health Administration (OSHA) regulations and other requirements mandated by state and federal law.
Contact Us
Rochester Campus Occupational Health Services Web Site (Intranet)
FLA Employee Health COVID-19 Line Hours: Monday - Friday 6:00 am - 11:00 pm Saturday and Sunday 6 am - 6 pm Phone:904-956-1953 Clinic Location:130-N Vincent A. Stabile Building Hours: Monday - Friday 7:00 am - 3:30 pm Phone:904-953-2431
Albert Lea Location: Hospital 1st Floor adjacent to Emergency Department Hours: Monday-Thursday and every other Friday 7:30 am - 4:00 pm Phone:507-668-2134 Austin Location: Clinic Floor 2A Hours: Monday-Thursday and every other Friday 8:00 am - 4:30 pm Phone:507-434-1443 Owatonna Location: Covered by Austin and Albert Lea staff Phone:507-668-2134 River Corridor (Cannon Falls, Lake City, Red Wing) Location: Main floor across from Emergency Department Hours: Monday - Friday 7:00 am - 4:00 pm Phone:651-267-5633
Southwest Minnesota Employee Health Services Web Site
La Crosse Location: Occupational Health Building - Belle Square: 232 3rd Street North, Suite 100 Hours: Monday - Friday 7:00 am - 4:30 pm Phone:608-392-9769 Sparta Hours: By Appointment Only Phone:608-366-5292 Other SWWI Locations Hours: By Appointment Only Phone:608-392-9095
Facebook
Messenger
Twitter
LinkedIn
Email
Print