Lend an EAR learning modules

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Developed by Mayo Clinic experts, the Lend an EAR Framework provides three steps to Empathize, Assess, and Refer colleagues through difficult situations. This on-demand training will give you critical skills to refer colleagues to the various resources Mayo Clinic has to offer for employees in need.

Check out the All Staff and Supervisor modules.

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All Staff

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Supervisors

Sometimes it's hard to know what to do if someone on your team is struggling. And sometimes it can even be hard to identify. This series of training videos will help you, as a supervisor, know what to look for, how to approach the situation, and what resources are available to you and your team.

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