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PrintMayo Clinic
cares about you.
Our employees are the heart and soul of everything we do at Mayo Clinic. We want to make sure everyone understands that it’s ok to not be ok. And if you find yourself feeling that way, we’ve got resources ready to help.
Mayo Medical Plan
Because we understand that mental health is just as important as physical health, your Mayo Medical Plan includes coverage for both outpatient visits and inpatient treatment for you and your dependents. Access to these services is an important part of maintaining your well-being, and your Mayo Medical Plan can help support you as you seek help.
Contact Us
- Find more information about your medical benefits by logging on to Medica.com/SignIn.
- Call 1-866-839-4015
- TTY Users: National Relay Center: 711 then ask them to dial Medica at 1-866-839-4015
- M–F: 7 a.m. to 8 p.m. CT (excluding Thursdays 8 a.m. to 9 a.m. CT and holidays)
- Saturday: 9 a.m. to 3 p.m. CT
For more information about covered services and cost-sharing, review the benefits booklet for your Mayo Medical Plan option:
To find an in-network mental health provider, use the following tip sheets based on your state of residency.
Select your site below to be connected with additional mental health resources for you and your family
Vital WorkLife - Employee Assistance Program (EAP)
About
Sometimes you may face personal problems that are difficult to handle alone. When concerns become overwhelming and affect personal happiness, family relations, performance at work, and even health, Mayo Clinic's Employee Assistance Program (EAP) can help. This employer-paid benefit provides you and your family members access to confidential assessment and referral services regarding personal concerns such as:
- Family relationships
- Financial or legal issues
- Alcohol or drug dependency
- Workplace and vocational issues
- Mental and emotional difficulties
Contact Us
- Call to schedule a VITAL WorkLife session at (800) 383-1908
- Visit the VITAL WorkLife Member Portal and use the Username: Mayo Clinic and Password: Member
- Note: RST Employees living outside of MN can also utilize VITAL WorkLife
- Vital WorkLife Overview Video
Cost to You
- 6 free sessions per issue
In-House EAP Counselor
Arizona employees now have the option of meeting with an in-house Mayo EAP mental health counselor. There is no cost, it is a confidential meeting and EAP is not part of the medical or human resource record. The counselor will assess the issue or primary concern and, if appropriate, will offer up to eight sessions to address a wide array of life concerns. This service is part of the Mayo Rochester EAP started by the Rochester in-house EAP over 30 years ago.
Or call (507) 266-3330. Office hours are 8am-5pm CT. The office is located on the Phoenix campus in the Primary Care Building.
Please complete this form before your initial appointment: EAP Appointment Intake Form
Common reasons to utilize an EAP counselor include:
- Relationship issues
- Family dynamics
- Emotional health
- Substance abuse
- Job stress/work issues
- Work/life balance
Confidentiality
Staff - Dennis Apker
AZ & National Resources
Equity, Inclusion & Diversity
Supervisor Toolkit
FAQs
EAP Newsletter Archive (only available on intranet)
Headspace Care (formerly Ginger) has been upgraded to Headspace EAP
About
In 2022, Mayo Clinic launched a successful pilot program, formerly called Ginger, and now known as Headspace Care. With this transition, Headspace will replace Vital Worklife as your new EAP starting November 1, 2024. If you are utilizing Vital Worklife services, you will be able to do so until December 31, 2024.
How to Access Headspace EAP
- If you previously had an account with Ginger or Headspace Care, you will receive an email with instructions to upgrade to Headspace EAP.
- For additional help, reach out to Headspace’s Member Support team at teamsupport@headspace.com.
Vital WorkLife - Employee Assistance Program (EAP)
About
Sometimes you may face personal problems that are difficult to handle alone. When concerns become overwhelming and affect personal happiness, family relations, performance at work, and even health, Mayo Clinic's Employee Assistance Program (EAP) can help. This employer-paid benefit provides you and your family members access to confidential assessment and referral services regarding personal concerns such as:
- Family relationships
- Financial or legal issues
- Alcohol or drug dependency
- Workplace and vocational issues
- Mental and emotional difficulties
Contact Us
- Call to schedule a VITAL WorkLife session at (800) 383-1908
- Visit the VITAL WorkLife Member Portal and use the Username: Mayo Clinic and Password: Member
- Note: RST Employees living outside of MN can also utilize VITAL WorkLife
- Vital WorkLife Overview Video
Cost to You
- 6 free sessions per issue
Vital WorkLife - Employee Assistance Program (EAP)
About
Sometimes you may face personal problems that are difficult to handle alone. When concerns become overwhelming and affect personal happiness, family relations, performance at work, and even health, Mayo Clinic's Employee Assistance Program (EAP) can help. This employer-paid benefit provides you and your family members access to confidential assessment and referral services regarding personal concerns such as:
- Family relationships
- Financial or legal issues
- Alcohol or drug dependency
- Workplace and vocational issues
- Mental and emotional difficulties
Contact Us
- Call to schedule a VITAL WorkLife session at (800) 383-1908
- Visit the VITAL WorkLife Member Portal and use the Username: Mayo Clinic and Password: Member
- Note: RST Employees living outside of MN can also utilize VITAL WorkLife
- Vital WorkLife Overview Video
Cost to You
- 6 free sessions per issue
Vital WorkLife - Employee Assistance Program (EAP)
About
Sometimes you may face personal problems that are difficult to handle alone. When concerns become overwhelming and affect personal happiness, family relations, performance at work, and even health, Mayo Clinic's Employee Assistance Program (EAP) can help. This employer-paid benefit provides you and your family members access to confidential assessment and referral services regarding personal concerns such as:
- Family relationships
- Financial or legal issues
- Alcohol or drug dependency
- Workplace and vocational issues
- Mental and emotional difficulties
Contact Us
- Call to schedule a VITAL WorkLife session at (800) 383-1908
- Visit the VITAL WorkLife Member Portal and use the Username: Mayo Clinic and Password: Member
- Note: RST Employees living outside of MN can also utilize VITAL WorkLife
- Vital WorkLife Overview Video
Cost to You
- 6 free sessions per issue
Employee Assistance Program (EAP)
About
The Rochester Mayo Clinic EAP offers no cost, confidential counseling to Rochester based employees and employees who reside in MN, qualified dependents, and Mayo health science students. Counselors provide short-term counsel for a variety of life issues. The EAP also provides referrals to community resources and serves as a resource to leadership. Our Supervisor Toolkit provides information on leadership services.
Contact Us
Call 507-266-3330